With your Prime membership canceled and payment returned, you can close your Amazon account if you'd like. You can't recover any information once it's done. I suggest waiting until your refund is processed and in your bank account before fully closing your account.Ĭlosing your account is permanent. It will take three to five days for Amazon to process any refunds. DoNotPay recommends calling Amazon support or using the Contact Us form instead of chat. I contacted Amazon's chat support while researching this article and was quickly told that there were no refunds given, but you may have better luck than I did, especially if you're fully closing out your account. It seems to be hit or miss on whether or not you'll get one, but it's worth contacting Amazon support and asking.
However, according to DoNotPay, you can request a partial refund for the remaining time. Who could get a refund when canceling Amazon Prime?Īccording to the terms and conditions, people who cancel without using any Prime benefits (such as free shipping or Prime Video) may be automatically eligible for a refund.
You'll be asked multiple times if you're sure you want to cancel Amazon Prime. If you want to cancel your membership completely, you'll need to move past these other options to get to that point. Cancel your membership on the renewal date.Pause your membership on your renewal date.Receive an alert a few days before your subscription renews so you can decide then.
How to cancel your Amazon Prime subscription We'll also sum up the Amazon services you'll no longer be able to use.īefore you close your Amazon account, cancel your Prime subscription. It isn't necessary to close your account if you're only interested in unsubscribing from Amazon Prime. Below we'll show you how to cancel your Prime subscription, request a refund and close out your account.
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